Return & Refund Policy (রিটার্ন ও রিফান্ড পলিসি)
Clear guidelines on product returns, order cancellations, and customer refunds
1. Return Eligibility
Products can be returned within 7 days of delivery if the item is defective, physically damaged upon arrival, or incorrect.
2. Return Conditions
- The item must be in its original, unused condition.
- All original packaging, box, warranty card, and accessories must be intact.
- Original purchase invoice must be provided upon return.
3. Refund Processing
Approved refunds are processed via bKash, Nagad, or Bank Transfer within 3 to 7 business days after inspection.
Last updated: September 16, 2026
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